We need 2 to 3 business days to prepare your order before it ships. Every RollyCat playpen is checked and packed with care - we make sure your cat's new favorite adventure arrives in perfect condition.
Once shipped, estimated delivery is 6 to 9 business days, depending on your location. Public holidays or unexpected circumstances may slightly affect delivery times. We offer free shipping on every order.
Because each order is prepared individually for you, we're unable to accept returns or exchanges for a change of mind. However, if your order arrives damaged or defective, or is lost in transit, please contact us within 48 hours of the confirmed delivery date so
we can make it right. We're unable to process claims after this window.